Privacy Policy

The Rental Company takes your privacy very seriously and is committed to protecting your personal information. This privacy policy sets out the way in which any personal information you provide to us is used and kept secure by The Rental Company. It applies whenever we collect your personal data (including when you use our website or other digital platforms), so please read it carefully.

About Us
Since The Rental Company was established in 1995, we have remained 100% dedicated to lettings. As residential letting legislation is constantly changing, our extensive industry knowledge ensures that Landlords are kept both fully informed and compliant.

Over the years we have grown to become the largest and most recognised Letting Agent in East Belfast. All our staff have extensive local knowledge and you can rest easy that your property is being looked after by specialist letting personnel who not only really know the area but also your property.

We pride ourselves on having an excellent reputation within the industry and many of our clients have been referred to us from other satisfied clients.

It is our philosophy to treat everyone, whether Landlord or tenant with respect and we remain the No. 1 choice for tenants.


About this Privacy Policy
This privacy policy explains what information we may collect about you, how we may use it, and the steps we take to ensure that it is kept secure. We also explain your rights in respect of your personal data.

We will comply with data protection law. This says that the personal information we hold about you must be:

  1. Used lawfully, fairly and in a transparent way.
  2. Collected only for valid purposes that we have clearly explained to you and not
    used in any way that is incompatible with those purposes.
  3. Relevant to the purposes we have told you about and limited only to those
  4. Accurate and kept up to date.
  5. Kept only as long as necessary for the purposes we have told you about.
  6. Kept securely

Information we collect & what we use it for
All personal information that we collect about you will be recorded, used, and protected by us in accordance with applicable data protection legislation and this privacy policy. We may supplement the information that you provide with other information that we obtain from our dealings with you or which we receive from other organisations.

In broad terms, we use your data for the following purposes:

to administer and provide products and services you request or have expressed an interest in

to enable us to administer any offers/promotions which you enter into

to communicate with you in the event that any products or services you have requested are unavailable

for fraud screening and prevention purposes

other information relevant to your application, customer surveys and/or offers

to carry out market research so that we can improve the products and services we offer

to track your activity

to create an individual profile for you so that we can understand and respect your preferences

to personalise and improve your experience on our website

to personalise and/ tailor any communications that we may send you

for profiling purposes to enable us to personalise and/or tailor any marketing communications that you may consent to receive from us

We do not collect personally identifiable information about you- such as your name, address, telephone number, fax number, email address etc. unless you choose to submit your details in one of the following areas of the site or email us directly:

Online application form.

Online Contact forms.

If you are a new customer, we will contact you by electronic means only if you have consented to this.

News, offers and opportunities from us (which we provide only with your consent)
We want you to be the first to know about new products and services. Please note, if you don’t choose to receive this information, we will be unable to keep you informed of new services, products, events or special offers that may interest you and our ability to inform you of ticketing opportunities may be affected.

Disclosure of your information
In order to provide our products and services to you or to otherwise fulfil contractual arrangements that we have with you, we may need to appoint other organisations to carry out some of the data processing activities on our behalf. These may include, for example, payment processing organisations, delivery organisations, fraud prevention and screening and credit risk management companies, and mailing houses.

In all instances where we disclose your information to third parties, we will ensure that your information is appropriately protected.

By using our site, you consent to our storage and use of your information for the purposes set out above.


In common with many other website operators, we use standard technology called ‘cookies’ on our website. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive and they are used to record how you navigate this website on each visit

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

Security of information
We take the security of your personal information seriously. When you submit your credit card details to us, we use industry standard Secure Sockets Layer (SSL) encryption technology to guard your information. In addition, we have security procedures in place to protect our paper based systems and computerised databases from loss and misuse, and only allow access to them when it is absolutely necessary to do so, and then under strict guidelines as to what use may be made of the personal information contained within them.

More about your information – your rights

We will securely retain your information for as long as is reasonably necessary and in accordance with applicable law. You have the right to receive a copy of the personal information that we hold about you.
Please write to us at the address below if you wish to exercise this right.

We employ security measures to prevent unauthorised access to information that we collect online. However, we cannot guarantee the security of your personal information.

Changes to this privacy policy
We aim to meet high standards and so our policies and procedures are constantly under review. From time to time we may change this privacy policy. Accordingly we recommend that you check this page periodically in order to review the latest version.

Right to withdraw consent

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us at the address below.. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

Where to make a complaint
If you have a complaint regarding any aspect of your personal data or this privacy policy, please write to us at the address below. If you are still not satisfied with the outcome of your complaint, you may write to the Information Commissioner’s Office at the following address:

Information Commissioner’s Office
Wycliffe House
Water Lane

You can also contact the Information Commissioner’s
Office using their online form:

How to contact us about your personal data or this privacy policy
If you have any questions about this privacy policy or about your personal data, please email us at or write to us at the following address:

The Rental Company

109a Bloomfield Ave